Returns are accepted within 14 days of purchase provided the items are new, unused, have not been installed, and include all packaging as it originally came. WE DO NOT PAY RETURN SHIPPING. Return shipping is the responsibility of the buyer. Anyone returning anything that comes back to us with return shipping or postage due, freight collect, or return shipping charged to us will NOT receive any refund.
A RESTOCKING FEE equal to the amount of the postage or shipping we paid sending the order to you will be deducted from the return credit. This is because we offer free shipping and we do not get the shipping cost we spent sending you the order back when you return an order. We do realize ordering mistakes happen and we are not looking to profit on returns but we do need to break even or get back to square. In order to offer the lowest prices we can not lose or eat the shipping costs of sending orders due to customer ordering mistakes or customers who later change their mind. We will alert you of what the restocking fee (postage we spent sending the order) will be when approving returns.
A Return Merchandise Authorization is required for all returns.
We will not accept any return without an RMA. Returns sent without an RMA will be refused and will not be shipped back to you.
All retuned items are inspected . Anyone returning items that were installed, used, or damaged will NOT receive a refund.